Lerisa Shehu, Case Management Analyst
“Our role goes beyond managing files—it’s about helping navigate the process to ensure every person is heard, acknowledged, and properly represented. While assisting a mother in gathering the necessary information for her case, she shared with me that she was not only battling with the physical and emotional toll of her child's loss, but also the devastating realization that it was entirely preventable. Her words will forever stay with me, serving as a constant reminder of the immense pain these families endure—and that the least we can do is carry their stories forward and fight for the justice they deserve.”